Cleaning and
Support Services
Provider
About Our Terms
At Stainlesscleans, we do not believe in complex and complicated ways of conducting business.
Our cleaning service specifications are designed to reflect this belief. Stainlesscleans offer a flexible service and our terms of business are set to facilitate an easy, mutually beneficial working relationship.
No surprises! No Hidden charges! No small prints!
We maintain regular contact with our clients to ensure their complete satisfaction with our services. We recognise the right of the client to decide whether our personnel are appropriate to operate in their workplace.
Your premises will be personally visited by our quality control team to check our work is carried out to the highest standard. Written cleaning instructions are given to each of our cleaning team members, providing precise instructions regarding exactly what is required, thereby ensuring maximum efficiency.
Key Components Of Stainlesscleans Terms Of Business
- No lengthy or complicated contracts
- A minimum of 12 months rolling contract
- Written cleaning schedules
- Regular performance audits
- Payment on receipt of invoice at an agreed time
- A dedicated cleaning team for each premise
- Replacement of cleaning staff in the event of illness
- Immediate access to director[s] in the event of any issue
- A two-way, no poaching agreement on staff
- Clear descriptions of services required
- Full client’s protection
- No complicated termination of services
Your Protection
As a client of Stainlesscleans, you can be sure:
Every member of our cleaning staff is thoroughly screened and references are taken before they are allowed to work for us or within your business premises.
We work hard to ensure we deliver the safe cleaning service your business deserves.
If a job is below your expectations, it is sorted out without any extra cost to you.
We are fully aware that sometimes mistakes happen or things go wrong that we may not have control over. This is why we are fully insured by ZURICH Insurance PLC to work in your business. Liability Insurances are:
Employers Liability Insurance: £10 million
Public Liability Insurance: £1 million
To discuss your cleaning needs, contact us today.
TALK TO US – 020 329 13 729
Customer Promise
When you trust us to look after your business, we promise to give you a high-quality service, continual support, and a competitive price.
OUR PROMISE
Expect your cleaning quotation to have:
No Service Charges
No Surprises
STAINLESSCLEANS.CO.UK
Pricing and Concessions
Your business is unique, which is why we provide a unique service to you. We don’t have a one-size-fits-all structure but instead tailor our pricing to you.
This means you don’t pay for anything you don’t need.
Our pricing means:
- A flat rate that is charged per hour
- Price covers:
- Cleaners or kitchen porters
- Supervision
- Audits and quality control
- Administration and insurance
- You are guaranteed:
- No extra charges
- No hidden costs or surprise charges.